Cancellation policy

PURCHASE OPTIONS & CANCELLATION POLICY — 3FOOD

Flexible Nutrition, On Your Terms

At 3Food, we offer flexible purchase options designed to fit your lifestyle — whether you choose a one-time order or a recurring subscription.

✔ Pause or cancel anytime
✔ No commitment
✔ Fully flexible

Subscription Overview

Our subscription model is built for convenience and consistency:

✔ Automatic weekly renewal
✔ Flexible meal selection
✔ No long-term commitment

You stay in full control at all times.

Managing Your Subscription

You can:

Pause your subscription
Skip a delivery
Cancel anytime

All changes can be made through your account dashboard.

Cancellation Policy

To ensure smooth operations and fresh preparation:

⏳ Deadline: 24 hours before billing

Cancellations made before this deadline will apply immediately
Cancellations after the deadline will apply to the next billing cycle

Billing & Charges

Subscriptions are billed automatically on a recurring basis
By subscribing, you authorize recurring payments via:
- iDEAL
- Visa
- Mastercard

Missed Deadlines

If you miss the cancellation or modification deadline:

Your order will still be processed
The charge is non-refundable
Changes will apply to the following cycle

One-Time Purchases

One-time orders are processed immediately
These orders cannot be canceled once confirmed

Refunds

Refunds for subscription orders follow our Return & Refund Policy:

No refunds for late cancellations
Refunds only in case of:
- Damaged meals
- Incorrect orders
- Delivery errors on our side

Account Responsibility

Customers are responsible for:

Managing their subscription on time
Ensuring account details are correct
Monitoring billing cycles

Our Commitment

We aim to provide:

✔ Maximum flexibility
✔ Transparent policies
✔ High-quality service

Need Help?

If you have questions or need assistance:

📩 Email: info@3food.nl
🏢 3Food VOF — Netherlands